Yes, we ship to almost all countries, except those with customs restrictions. Our online store is based in Spain, so all shipments within the European Union are delivered directly to the customer's address without customs clearance.

All charges, fees, and expenses related to shipping are the responsibility of the customer. RaceuHats cannot manage shipping costs in advance; therefore, we recommend that you check with your country's customs office.

Of course, you can return your products within 14 days of receiving your order. Please note that products must be returned in their original, unused condition. Products that have been used or are missing their original tags will not be accepted under any circumstances.

Yes, of course, you can return your product(s). In that case, we will refund the price of the product(s) and the standard shipping costs for your order, provided you paid for shipping. However, you will be responsible for the return shipping costs unless the product(s) are defective, were sent in error, or the return is due to a fault on our part.

We currently offer various universal payment methods, which we detail below. Depending on the country from which you make the purchase, you can choose different payment platforms:

• PayPal: This payment method is very secure as it does not share financial information with RaceuHats. Orders paid using PayPal incur an additional fee of 4% of the purchase price, with no minimum amount.
• Credit card: This payment method is very secure and has no fees.
• BANCONTACT: Available for Belgium.
• EPS: Available for Austria.
• GIROPAY: Available for Germany.
• iDEAL: Available for the Netherlands.
• MULTIBANCO: Available for Portugal.
• PRZELEWY24: Available for Poland.
• SOFORT: Available for Germany, Austria, Belgium, Spain, Italy and the Netherlands.

Delivery times vary depending on the destination:

• Iberian Peninsula: 24 to 48 hours (working days) from shipment.
• European Union: 3 to 10 working days (depending on the service chosen).
• Outside the European Union: 10 to 25 working days (depending on service and location).

Yes, you can change the delivery address as long as your order has not been shipped. Once we ship your order, it is not possible to change the delivery address.

With this promotion, you can benefit from reduced shipping costs (e.g., €9) to select countries (e.g., EU, UK, USA). Simply ensure you select the products included in this promotion. Please note that if you add a product other than those listed, shipping costs will be calculated based on the largest item in your order.

Yes, we regularly send offers and promotions by email. Make sure you're subscribed to our newsletter to receive all our promotions. Not subscribed yet? Sign up here: Subscribe here .

Generally not, unless expressly stated. In any case, you can always apply the most advantageous promotion for your order at any given time.

Of course, we'd be happy to help you in any way we can.

You can do it by email to raceu@raceuhats.com , or by WhatsApp by adding this number +34 938 10 27 60 .

All our products are handcrafted, made in our own workshop and in the workshops of our artisans in Ecuador, in the case of Panama Hats.

On each product page of our website you will find a size chart which shows you how to determine your size and choose your accessory with almost no margin of error.